Apple’s iPhones might be the hottest and most sought after property in the technology market, but in the Consumer Reports’ “All Things Digital” blog, AT&T’s service has been described as “middling at best in satisfaction”.

The survey also implies that AT&T’s bandwidth problem is much more severe than what it seems or what the carrier is ready to admit.

Rankings in the survey

According to the “All Things Digital’s information about the survey from Consumer Reports, major markets, such as New York and San Francisco, report AT&T’s network as the worst network.

At first, everyone thought that since iPhones users are too many in those regions, this could be the possible reason for the network blocking. But even in less major markets, AT&T’s network scored less, and was placed last in 17 other cities’ survey.

AT&T’s network scored low marks on the survey reports for the several key features such as circuit capacity, service availability, voice service, and dropped-call frequency etc.

It’s clear that AT&T is riding high only on iPhone’s popularity. But this exclusive deal with Apple will most likely end in 2010.

On the other hand, Verizon has topped the rankings with flying colors in the United States for providing best services. It has been awarded the highest marks in the reports for data services, voice connectivity, and customer support.

The T-Mobile came in the second place.

Apple’s reaction to the survey
Till now Apple has not made any comments regarding the survey reports. There are also no indications from Apple’s side suggesting that they will change AT&T’s iPhone exclusivity in the United States even after the reports.

Meanwhile, it’s also been reported in the survey reports that iPhone users are satisfied with the Apple’s iPhone device, and that they are even willing to put up with the less than satisfactory network services.

AT&T has stated that it is spending huge amount of money on upgrading its network, which will include erecting 2,100 cell towers across country to provide stronger signals on mobiles. It is expected to be complete somewhere around next year.

source£ºthemoneytimes